About eSIM Go:
Our key mission is to empower businesses to bring seamless, affordable connectivity to their customers, wherever they go. We bring a new disruptive approach to traditional wholesale business model, combining best in class technology with Tier 1 Mobile Network Operators. With our support, businesses all over the world are unleashing the power of eSIM to their customers, and the huge growth we’re enjoying now is testament to our hard work and highly skilled team. We leverage technology in everything we do, but it’s our people who really make the magic happen.
We move fast, and as our company grows new opportunities continue to arise. If you’re looking to accelerate your career in a fun, energetic and forward thinking company, get in touch.
eSIM Go collects, generates and stores vast quantities of data from/on various 3rd party and internal platforms. This data is hosted on a number of different internally managed and hosted solutions (eg CRM’s). The purpose of this role is to collect business intelligence data from these sources, analyse and identify patterns/trends that could impact the business and provide valuable actionable insights and strategies that will help to grow the company. This will also include owning the business intelligence platform and ensuring that information is analysed, summarised and communicated through appropriate channels and in a timely manner.
This role will set up and lead the BI department and requires a highly entrepreneurial person with a hands-on mentality that audits our current framework and helps us improve. You need to be comfortable working in a start/scale-up environment.
Thorough understanding of the business and data
- Oversight and management of the reporting/analytics estate
- Developing and managing business intelligence solutions for the organisation
- Collect business intelligence data from sources which may include industry reports, public information, field reports or purchased findings. This may mean updating your knowledge about relevant technology trends or emerging markets in your industry, in addition to gathering data related to the customers and the market.
- Creating and maintaining documentation that includes the design, requirements and user manuals for the organisation
- Identifying the development needs for the purpose of streamlining and improving the operations of the organisation for efficiency and profitability
- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates
- Evaluate trends/patterns and provide valuable insights to the business
Collect and analyse data from various sources to identify trends, patterns, and insights.
Develop and maintain data models, dashboards, and reports using BI tools such as Tableau, Looker, or similar.
Collaborate with cross-functional teams to define key performance indicators (KPIs) and data requirements.
Translate business needs into technical specifications for data extraction, transformation, and loading (ETL) processes.
Monitor data quality, troubleshoot data issues, and ensure data accuracy and integrity.
Conduct ad-hoc analyses to support business decision-making and provide actionable recommendations.
Identify opportunities for process improvements and data-driven optimisations.
Stay updated with industry trends and best practices in business intelligence and data analytics.
Communicate findings and insights to both technical and non-technical stakeholders through clear visualisations and presentations.
Assist in the implementation and adoption of data-related tools and technologies within the organisation.
Collaborate with IT teams to ensure proper data storage, security, and access controls.
Participate in training sessions to enhance the data literacy of business users.
Contribute to the development of data governance and data management strategies.
Assist in forecasting, budgeting, and strategic planning activities based on data-driven insights.
Bachelor's degree in information technology or related field
Masters degree preferred
Advanced analytical skills, with experience collecting, organising, and disseminating abundant information accurately
Experience or qualifications working with SQL (PostgreSQL/MySQL)
Exceptional verbal, written, and visual communication skills
Experience working with cloud technologies (eg AWS, GCP)
4-7 years experience in a similar senior-level role
Industry experience in TelCo
Entrepreneurial spirited and proactive
Experience working with all departments across the business
Project management skills
Ability to present complex findings in a polished way to stakeholders
The ability to work both as a team and independently
At eSIM Go, we value our employees and believe in creating a positive and rewarding work environment. As a valued member of our team, you can expect to enjoy the following benefits:
Competitive Compensation: We offer a competitive salary package that recognises your skills, experience, and contributions to the company's success.
Performance-Based Incentives: To encourage and reward exceptional performance, we have a performance-based incentive program that allows you to earn additional rewards based on your achievements and sales targets.
Flexible Work Arrangements: We believe in work-life balance and understand that everyone's needs are unique. We offer flexible work arrangements, including remote work options, where applicable, to support your personal and professional commitments.
Professional Development: We are committed to fostering your growth and development. You'll have access to ongoing training opportunities, workshops, and resources to enhance your skills and knowledge.
Generous Leave Policies: Take time to rest and recharge with our generous paid time off policies, including vacation days, sick leave, and public holidays.
Company Events and Team Building: Join a vibrant and supportive team culture. We organise regular company events and team-building activities to foster camaraderie and celebrate our successes together.
Opportunities for Advancement: At eSIM Go, we believe in promoting from within. We provide growth opportunities and career advancement based on performance and potential.
Uncertain if you possess all the required qualifications? Go ahead and submit your application—let us be the judge! Studies indicate that women and individuals from underrepresented groups often hesitate to apply for positions when they believe they may not fulfil every requirement, even when they actually do. Our philosophy is centered on providing everyone an equal opportunity to showcase their capabilities.
Join eSIM Go and be part of a passionate team that's driving the future of mobile telecommunications. We offer a competitive salary, performance-based incentives, and opportunities for professional growth. If you're ready to make a significant impact in the telecommunications industry, apply now and become an integral part of our exciting journey with eSIM technology.